Starting a Business Step Into Business

18 steps – action plan for young entrepreneurs

YBN Step into business flyerFor many people, the idea of going into business is appealing because it seems to offer direction and control over their lives. Sometimes the reality can be the opposite.

You can use this Action Plan as a starting point to prepare yourself and your idea before risking your money or wasting your time. You need to gather as much information as possible prior to making any commitment.

There are books, workshops, and specialist services available to assist you from the Small Business Development Corporation (SBDC) and the metropolitan Small Business Centres. If you’re in regional Western Australia there are 26 country Small Business Centres spread from Kununurra to Esperance.

You stand a much better chance of making your dream a reality if you understand the many things you need to know before you start your exciting journey on the road to success. Here are at least 18 steps you can take towards a more successful business.

WHAT TO DO WHERE TO GO

STEP 1

GET ORGANISED

COLLECT YOUR RESEARCH

Make a list of your personal strengths and weaknesses and consider how they will affect your business idea. Set up a file and fill it with information you have found from research. Here’s a place to start…

  • Visit the YBN website for information, and become a YBN member FREE.
  • Call in to the Small Business Development Corporation’s (SBDC) Business Information and Licence Centre (BILC), 553 Hay Street, Perth to conduct research and access the wide range of research information, and books to read or purchase.
  • Attend SBDC’s “How to Start a Business” workshop.
  • Call your local Small Business Centre.
  • Visit your local library or the business sections of the State Library of Western Australia in the Alexander Library Building, Perth Cultural Centre, Northbridge.

STEP 2

BRAINSTORM

EVALUATE YOUR IDEA

Has what you want to do been done before? Was it successful? Is what appears to be a good idea going to be a commercially successful idea? Do you have the skills to make it successful? Do you have the money (or access to it) to go into business at this time?

  • Attend SBDC’s “Feasibility of your business idea” workshop.
  • Do the Personal assessment on the YBN website.

STEP 3

GET APPROVAL

LICENCES OR PERMITS

Do you know if there are any licences or permits required to operate your business ? If you operate from/at home you may need a Home Occupation Licence. Check out what other licences or regulations may apply to your business at:

  • www.licence.sbdc.com.au – click on “Business and Licence Information”, then “Licence Enquiry”, then follow steps 1, 2 and 3.
  • Visit the BILC to pick up a free licence pack
  • Telephone the BILC 131 BIZ (131 249) toll free for regional WA callers, for a licence pack to be sent to you by mail.

STEP 4

WHO ARE YOU

BUSINESS STRUCTURE

Most small businesses operate as either a sole trader, partnership, proprietary company or a trust. You need to decide which is the most suitable business structure for you. For information consult:

  • SBDC publication “Business structures”, $5.50 available from BILC or online bookshop
  • Your Accountant or business adviser

STEP 5

WHAT’S IN A NAME

REGISTERING AND PROTECTING YOUR BUSINESS NAME TRADE, MARK AND WEBSITE

If you operate as a sole trader or a partnership you can operate under your own name(s). However, if you add any words or wish to operate under a name that is not your own you will need to register it:

STEP 6

THE TAX MAN

TAXATION ISSUES

It’s your responsibility to know everything you need to know about tax. Ignorance is no excuse. To stay within the tax laws you can:

  • Visit or ring the Australian Taxation Office (ATO) officer in the BILC Tel: (08) 9220 0249 with queries on GST, PAYG, CGT, superannuation and other small business tax issues.
  • Attend the ATO’s FREE tax workshops, Ring 1300 661 104, or email: wabizstart@ato.gov.au
  • Apply for an Australian Business Number (ABN) FREE online
  • Find out all about the Goods and Services Tax (GST) at: www.ato.gov.au.
  • Pick up from the BILC, or download from the ATO, two FREE publications “Tax Basics for Business” and Record Keeping for Small Business, or call: Tel: 13 28 66.
  • Talk to your Accountant or registered Tax Adviser.

STEP 7

LOCATION ! LOCATION ! LOCATION !

LEASES AND BUSINESS PREMISES

If you need low cost business accommodation that has flexible-term lease agreements, no up-front fees, shared administrative facilities available, conference/training facilities, and meeting rooms for hire check out the Business Incubators:
  • www.smallbusiness.wa.gov.au, click on “Starting a Business” then “Business Incubators”.
    The location of a business is important to its success. Do not accept or sign any offers to lease before receiving all relevant documentation, and consulting with your business advisor or solicitor. Enter into a commercial lease cautiously, as being in the wrong location or having a lease that is to expensive, or inappropriate for your business, can lead to business failure.
  • Read SBDC’s leasing booklets available from the online bookshop at www.smallbusiness.wa.gov.au.
  • Contact the SBDC Small Business Services Team Tel: (08) 9220 0222 for guidance.

STEP 8

ANYTHING COULD HAPPEN

INSURANCES AND SUPERANNUATION

Business owners should insure their life, their income, and their commercial risk. Workers’ compensation insurance cover is not available for sole traders, partners, or most company directors, but is compulsory for their employees and some contractors. Contributions to a superannuation fund for employees and some contractors are compulsory. Sole traders and partners may choose to contribute to a fund. Check insurance information in the “Starting a Business” section of the SBDC. Discuss your requirements with an insurance broker or insurance company:
  • National Insurance Brokers Association: www.niba.com.au
  • STEP 9

    GRANTS

    FINANCE TO GET STARTED

    There is generally no financial assistance to start or develop a business in Western Australia, however, SBDC has an online register of State and Federal government (and some private sector) financial assistance programs to assist you to identify any possible sources of funding, and the eligibility criteria for that funding, with a link to the web site of each program at www.sbdc.com.au.
    Entering competitions and awards can bring prizes of cash or goods to help you start or expand. You can use your Business Plan to enter competitions such as:
    • When you’ve determined your start-up costs and estimated income/operating costs for at least the first 12 months, consider how they will be funded. Possible sources of funding include savings, friends, partners, banks or other financiers. Financiers generally want a business plan, with cashflow forecasts, and collateral to secure a loan.
    • Call in to the BILC to conduct research for your business plan and cashflow projections.
    • Buy or read the many relevant books in the BILC.
    • Attend SBDC’s “Applying For Finance” workshop.

    STEP 10

    THE MONEY MACHINE

    FINANCIAL MANAGEMENT

    Good financial management is critical to the success of your business. This includes costing and pricing accurately, knowing your breakeven point, preparing sales projections, cashflow forecasts, tax obligations and keeping the bookkeeping and other records up-to-date.
    • Attend SBDC’s “Costing and Pricing of Goods and Services” workshop.
    • Pick up the ATO’s FREE booklet Record Keeping for Small Business, from the BILC or call the ATO, Tel: 13 28 66.
    • Save time and money by choosing an accounting package that’s compatible with the one your Accountant uses.

    STEP 11

    FLOAT, DON’T SINK

    WORKING CAPITAL

    Good financial management impacts on the amount of working capital needed for day to day operations of your business. Tips for minimising working capital needs include:
    • Print your terms of trade on quotes and invoices.
    • Raise invoices and collect your money as soon as possible.
    • Don’t carrying surplus stock.
    • Take advantage of suppliers trade terms.
    • Don’t delay in following up outstanding debts.
    • Attend the “CashFlow Today” workshop at your local Small Business Centre.

    STEP 12

    YOUR LIFE BLOOD

    MARKET
    RESEARCH

    IT MAKES THE DIFFERENCE

    You need to know all about your potential customers, identify their profile and the size of your market:
    • Attend SBDC’s “Intro to Market Research” workshop to learn how to find out:
      o Who they are, where they’re located, how many there are, how much will they buy and how often, what they will pay,
      o Who your competitors are, their strengths and weaknesses,
      o Why your customers might buy from you rather than your competitors.
    • Compile a list of potential clients (and competitors) from the Yellow Pages or purchase a list from a Mailing List provider as listed in the yellow pages under "Advertising - direct mail", or "Direct Marketing Services" www.yellowpages.com.au.
    • Call in to the BILC to access IBIS, the online research program, FREE and the research material in the library reference area.
    • Visit your local public library: www.liswa.wa.gov.au.
    • Contact your relevant Industry Association: www.business.gov.au/gbdirectory/Pages/default.apx.
    • Australian Bureau of Statistics: www.abs.gov.au.
    • CCH Benchmarking: www.fmrcbenchmarking.com.au.

    STEP 13

    SPREAD THE WORD

    MARKETING AND PROMOTION

    Your market research forms the basis of your marketing strategy. It will influence your choice of product or service, pricing, distribution and promotion. This should be reflected initially in your marketing plan and then in your Business Plan. Promotions can include:
    • Advertising, radio spots, sponsorships, brochures, signage, business cards, referrals, direct mail, internet, trade fairs and expos, and guest speaking to raise the profile of your business.
    • Call your local Small Business Centre to enquire about the “Marketing Today” workshop.
    • Ring SBDC Tel: 131 BIZ (131 249) make an appointment to discuss your draft marketing plan with one of the Small Business Services team.
    Entering business awards can bring more than prizes of cash or goods, it can be a valuable marketing tool, raising the profile of your business and opening many doors to networking with influential business people, speaking opportunities, and free publicity which allow you to stretch your limited marketing budget. Being a winner is a great asset in your Business Plan.

    STEP 14

    MAP YOUR JOURNEY

    BUSINESS
    PLANNING

    A business plan is the solid base from which your business can grow. It describes your idea and how your financial, marketing, and operational strategies will achieve success. A business plan is essential if you need to seek finance, impress a potential partner or investor, and as a means for setting goals and keeping your business performance on track. You need to:

    • Buy the “Step-by-step business plan” CD ROM for $25.00, or one of the many business planning books from the BILC, Tel: 131 BIZ (131 249), or pay and order online at www.smallbusiness.wa.gov.au.
    • Attend SBDC’s “Intro to business planning” workshop and receive the Step by Step Business Planner for FREE.

    STEP 15

    GET PROTECTION

    TRADE MARKS, PATENTS and DESIGNS

    Can you protect the intellectual property (IP) components of your product or service by registering a patent, trademark or design? What’s the difference between them ? Can you copyright an idea ? Are you infringing on somebody else’s IP ? Find out more at:

    STEP 16

    BEAM ME UP!

    THE JOYS OF
    TECHNOLOGY

    Using technology wisely can save valuable time and money, streamline your business operations, keep you safe, market your business, and much more. Technology includes such things as your telephone system, digital camera, fax, answering machine, photocopier, pager, mobile phone, two-way radio, teleconferencing facilities, cash registers, security systems, computers, software applications, manufacturing equipment. Keep up with new developments. Your internet connection and email facility can be a window to the world where you can conduct B2B transactions, purchasing, selling, banking, marketing, and maintaining open communication lines. Discover and exploit its potential.

    STEP 17

    BEING THE BOSS

    EMPLOYING
    STAFF

    There are various legal obligations for employers which include complying with awards and minimum conditions of employment, workers compensation insurance, superannuation, taxation, and keeping accurate records. It’s not difficult if you understand your obligations:
    • Attend SBDC’s “Employment Today” workshop
    • Visit www.sbdc.com.au, click on “Starting a Business” then Employing Staff
    • Call in or ring the BILC to have an “Employer Obligations Pack” sent to you by post and consider the range of relevant publications available from the BILC or SBDC’s online bookshop.
    • Awards and conditions at Wageline, Tel: 1300 655 266 www.docep.wa.gov.au.
    • Workers compensation at Workcover, Tel: (08) 9388 5555 www.workcover.wa.gov.au.
    • Superannuation at ATO, Tel: 13 10 20: www.ato.gov.au/super.
    • PAYG withholding tax at ATO, Tel: 13 28 66 www.ato.gov.au.
    • Equal Opportunity: www.eeo.gov.au.

    STEP 18

    LEGALITIES

    There are many legal documents that you may require in the operation of your business and it is essential to obtain legal advice when drawing up contracts and entering into any binding agreement such as partnership, agency, confidentiality, commission agreements and employment contracts to name a few. An offer to purchase a business, a lease, contract for service, and your terms and conditions of trade are a few more. Don’t try to save money by ignoring this important issue, a poorly constructed document can still be legal and binding to both parties. You can find some very basic documents in software packages sold through software retailers, and research information on the internet.

    LEGEND / CONTACT DETAILS / YOUR MOST FREQUENT NUMBERS:

    ATO – Australian Taxation Office   13 24 78
    Small Business Centres   1800 093 340
    BILC – Business Information and Licence Centre   (08) 9220 0234
    SBDC – Small Business Development Corporation   (08) 9220 0222
    YBN – Young Business Network   (08) 9220 0222


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